Tweet When a customer is displeased with the service you’ve promised to provide, whether it be in your restaurant or retail store or any other category that deals with people, why does one think that a simple “I’m sorry” is going to remedy things? If you truly want to convert a bad experience into a [...]
Archive | June, 2011
Tweet Summary – Countertop warmers keep pre-cooked foods warm. In this Tech Talk, learn how to replace all 4 components that could fail in your countertop warmer. Critical Note – Never run the warmer without water! For best results, use the model and serial number on your warmer to identify the right part or call 1-888-388-6372 [...]
Tweet A commercial deep fryer is a vital piece of restaurant equipment in any kitchen. But as anyone who has worked in a commercial kitchen knows, they can also be high maintenance when it comes to cleaning. Changing the heating oil is a constant chore, especially in higher volume establishments, and while dirty oil means [...]
Tweet There has been much discussion about discounting in the restaurant business over the past few years. Many in the industry worried that serial discounting would forever cheapen their brand and condition customers to be coupon hunters rather than loyal patrons. That’s why it was interesting to see the results of a comprehensive study released [...]
Tweet A stick mixer is a hand-held, electronically powered device that allows chefs to mix large amounts of sauces, soups, and stews during preparation and cooking. The motor connects to a long shaft with an attachment on the end that rotates at a high speed, making large-scale mixing projects manageable in a busy kitchen. Stick [...]
Tweet Our Product In Action series continues with Sushi Zanmai restaurant in downtown Boulder, CO. Zanmai has some of the best sushi in Boulder and a great atmosphere – complete with weekend karaoke and killer happy hour specials. If you’re ever there, be sure to check out the mussels appetizer and the firecracker sushi rolls. [...]
Tweet The menu is often the first thing your customers see when they decide to eat at your restaurant, and sometimes might even be the thing that convinces them to come inside in the first place. But you’d be surprised how many restaurants spend little or no time on menu design, and as a result [...]
Tweet No matter what kind of restaurant you run, from fast casual to fine dining, combo meals can help your customer make a choice that makes them feel like they’re getting a deal, even if the combo costs exactly the same as the a la carte menu. This is backed up by a study conducted [...]
Tweet The food service industry can be a brutal business, and sometimes the differences between making it and breaking are very, very thin. As the manager, you have a lot on your plate – from training and supervising employees to running budgets and purchasing new equipment and supplies. This series is intended to help you [...]
- Fixing Commercial Fryers April 23, 2012
- A Glossary of Restaurant Lingo, Slang & Terms March 19, 2012
- Fixing Commercial Oven Problems July 3, 2011
- Troubleshooting Gas Range and Oven Problems November 19, 2011
- Fixing Gas Ranges July 23, 2011
- World Baking Day Word Search May 19, 2013
- Photo Contest: Win a Metalfrio Beverage Cooler May 17, 2013
- 50 Honey & Bee Facts May 15, 2013
- Should Social Media Be Used to Shame No-Shows? May 13, 2013
- Mother’s Day Word Search May 12, 2013
- Morgan Sky: I've been trying to remember a term we used for t...
- Tundra Restaurant Supply: Hello Robert, It sounds like you did order the wr...
- Molly Patterson: Wow, these are all great and new to me! Thanks for...
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