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Erik Bullman

4 Ways to Improve Restaurant Training

There are some fantastic training programs and trainers working in the industry. At most restaurants though, training is squeezed in with other daily activities because of the urgent demands of operating a restaurant.  This is the nature of the industry.  Because of this, there is room to improve restaurant training. …

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7 Small Things That Make a Big Difference

restaurant-server-tips

Restaurant service is all about details.   Everything from the demeanor of the people at the front door, to the cleanliness of the seats and the restrooms, to the quality and consistency of the food, and the attentiveness of the service are all important.  As is everything in between. Below is …

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It’s You: Three Reasons for Losing Tips

There are many servers and the occasional manager who believe that your tips are based on your clientele.  To them it’s all about the people you have.  Through my experience,  I have found this to be untrue.  Recently, I thought of some things a server could be doing wrong.  With …

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