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Author Archive | Kasy Allen

#2 Tundra Value Exceed Customer Expectations

#2 Tundra Value Exceed Customer Expectations Meet our team and you’ll agree, they love helping our customers.

A lot of companies can say they have a friendly staff, but not a lot of them can also boast that their staff is exceptionally knowledgeable in their field… however, we can!

We may be a bit persnickety about who we bring on board to join our team, but it’s because we knew from the beginning that we had to do more than just offer a friendly smile. We had to take it a step further by helping our customers learn more about their equipment (even if it meant do-it-yourself repair work on that equipment), their industry, and their business. To do that, we had to bring on team members that knew their stuff , and we’re not just talking about Chefs and managers, we also have in-house repair technicians and food service industry experts. Besides, how could we truly follow Tundra value #2 if we did it any other way? We couldn’t…

Simple as that.

Give us a call, reach out to us on the web, or get social with us on Facebook with your questions. We’ll make sure you’re put in contact with someone that can help exceed your expectations and make your life a little bit easier.

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Join Us in a Fix-It-Relationship with Over 7,500 Added Parts

Join Us in a Fix It Relationship with Over 7,500 Added Parts

We already offer more than 25,000 parts to help you make the needed repairs on many of your food service equipment and products, but with the addition of 7,500 more parts, we’re starting to feel that a unity is in order. No more do-it-yourself (DIY), it’s time for us to do-it-together (DIT).

Learn more by giving our team a call. We can help you save money by knowing what parts you need to have on hand for quick repairs and when you should and shouldn’t call the repair technician. Join with us in a fix-it-relationship and learn more about our expanded parts section.

It’s time for us to do–it–together.

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Easy Ways To Save Money on Food Service Equipment, Supplies, & Parts

Easy Ways To Save Money on Food Service Equipment, Supplies, & PartsOur Low Price Guarantee means that if you find a lower price elsewhere, we’ll match it — guaranteed. But we wanted to bring you even more ways to save, which is why we started exploring our online savings opportunities to help drop that price down even lower.

Web Only Pricing. Sometimes we have insider deals on products that we can only drop pricing on when shopped for on our website. When you see Web Only Pricing, you’ll know that you’re in on a great deal!

Add To Cart Pricing. When you see “Add to Cart” pricing on our website, it’s how we’re able to give back to you, and offer exclusive savings on many of your favorite brands. Simply click the “Add to Cart” button, and you’ll be privy to special savings lower than what can be found with other online retailers.

Tundra Exclusive Savings. You’ll see our Tundra Exclusive Savings logo sprinkled throughout the flyer publication. When you see that logo, it’s our way of giving you a heads up that we have lower pricing, maybe add to cart or web only pricing, but it was just too low to print! Visit us at etundra.com or call us at 800-594-4183 to find out about the deals and exclusive savings!

Looking for even better deals than what you can find on our website? Sign-up for our email program; we send out weekly promotions and deep discounts on some of your favorite products including big equipment.

You can find savings with Tundra!

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Ice Machine Guide

Ice Machine GuideWhen looking to make an investment in a new ice machine, there are a lot of different factors to look into before making a final decision, including the shape of ice to use/serve, the quantity of ice that needs to be produced to keep up with your business, and where the machine will be housed.  Here are a few articles to help you narrow down your results on the right ice machine for your business.

Ice Machines

1. It’s Commercial Ice Machine Season! Are You Ready?

This article includes a guide to help calculate business ice usage, types of ice, air cooled versus water cooled, remote condenser units and maintenance.

2. The Importance of The Right Ice Machine

Maintaining any kind of restaurant requires ice, lots of ice, and the only way to meet your frosty needs is with the right commercial ice machine. If your restaurant is stuck with an excessively large ice machine, you may be spending extravagant costs to make ice you don’t need.

3. A Visit With Ice-O-Matic

Now don’t go running off just yet, let me get one thing said up front: I know that factory tours, or even ice for that matter, aren’t exactly at the top of the list for must-do’s, but I think each of us learned something during this tour.  Not only did we learn more about ice in general, but we also learned that Ice-O-Matic is filled with passionate people that love to share that passion with others – yes, even over ice – and believe that investing in an ice machine is more than just another piece of equipment in your kitchen.

Ice

And other articles that we’ve written are based on the ice alone – yes, it’s just as important to review the ice types as it is to know to measure the size of the equipment.

4. Ice, Ice Baby – Why Are There So Many Different Types of Ice?

Ice is like origami paper. Okay not really, but it can be made into many different shapes and forms. Each shape has a purpose and is ideal for specific needs due to size, melting time, etc. All commercial ice machine brands manufacturer cube, nugget and flake style ice, but some have patented forms too.

5. Buying Guide for Commercial Ice Machines based on Ice

Picking the correct ice type for your establishment is very important when shopping for a commercial ice machine. The shape of the ice has everything to do with its intended purpose.  Whether used in beverages, food presentation or health care services, Tundra Restaurant Supply offers many different types of ice machines in order to satisfy the widest variety of uses.

Cleaning, Water Filters, & Safety

6. Commercial Ice Machine Cleaning Made Easy

It’s officially summer and with the season comes extra reason to re-evaluate just how clean your commercial ice machine really is. You can plan on sun-cooked-patrons filling their drinks with ice during the summer months, but nothing ruins that refreshing beverage like dirty ice from an over seasoned machine.

7. Contaminated Ice: Key Tips To Keep Your Customers Safe

Getting ice from the ice machine bin to your customer’s drink glass without contaminating it is a food safety consideration that is easy to overlook.  That doesn’t mean it’s any less important than the other danger points you deal with every day while preparing and serving food in your restaurant.  In fact, proper ice handling is probably even more important because you don’t have the insurance that heating something about to be eaten by a customer brings you.

8. Use Ice Machine Water Filters For More Than Just Ice

If you don’t do so already, you should definitely consider filtering the water you serve your customers.  We have already covered water filtration here on The Back Burner, but if you need to filter a glass filler specifically, the best way to do so is with an ice machine water filter.  That’s because you get everything you need for filtering drinking water from a water filter made for ice machines.  After all, properly filtered ice is simply frozen drinking-quality water.

9. Why Water Filtration is Essential in your Restaurant

Water filtration systems provide two key benefits for your commercial kitchen or restaurant: restaurant equipment maintenance and breakdown is reduced by as much as 75% Beverages and ice tastes (and smells) better for customers. Restaurant equipment that use water like ice machines, coffee and espresso makers, steamers, and dishwashers can all benefit from a water filtration system.

If you’re just scanning through a few of these, we’d definitely like you to know that many of them mention the same thing as far as the right machine for your business, because knowing the quantity of ice needed for your business is critical in making a final decision.  You need to factor in future business growth, humidity, temperatures, and other environmental factors that could play into the effects of ice production.

Still need help?  Just ask us below.

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Elkay Sinks & Faucets

Elkay Sinks & Faucets

There’s not much to say about sinks… or so we thought.  One of our favorite brands of sinks, Elkay, does an amazing job of sharing quality content on their blog and in social media. We were overwhelmed with all of the helpful information they provide – and yes, for something as simple as sinks.

Here are some of our favorite links.

1. Interview with Elkay’s Designer Suzanne DeRusha

Ever wonder if people that work with sinks get excited about what they do?  Well, if you were wondering, Suzanne will help you get excited too, as she runs through her favorite design trends and her dream drain.

2. Caring for your Stainless Steel Sink

Get the dos and don’ts of proper stainless steel maintenance, which goes well beyond sinks.  This list includes instructions for the finish of your sink and how to deal with specific issues like chloride build-up and scratches.

3. Installing a New Sink

You know we’re fans of DIY, so having a partner that helps our customers navigate their own DIY projects is definitely a plus!  Elkay also links to other helpful posts to make sure the mount is right, what the sink depth should be, and how many bowls you’ll need.

4. DIY? Here’s Some Food for Thought

Before adventuring down the DIY road, you should always have a list of pre-cautionary recommendations to run through before going full-speed ahead.  These are Elkay’s recommendations.

5. Go Big on YouTube

With over 80,000 views, Elkay has created a video library that is informative and insightful.

6. Ideas Galore on Facebook & Pinterest

We’re big Pinterest fans, so to find one of our partner brands sharing in on the fun on Pinterest – we’re definitely in!  We also loved the content they were sharing over on Facebook.

Elkay does a great job of helping their customers find the right product for their business or home, and a few others that leave you dreaming and pinning!

For our full line of Elkay sinks, visit our site.

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Over 7,500 New Parts Added!

Over 7,500 New Parts Added!The beauty of having over 15,000 parts to offer for your do-it-yourself (DIY) needs is that we likely have all the widgets and gadgets you need to keep your kitchen running smoothly. Well, that was until we came across over 7,500 more parts that fit nicely with our other repair parts. Yes, you read that right, as of March 1st, we now have over 22,500 parts in our inventory to go along with our numerous how-to videos and articles to help you better manage your business repairs.

Don’t feel comfortable taking the leap to DIY? 

That’s okay, we understand that sometimes it can be intimidating, but our team is here to help you better understand how we can do-it-together (DIT).  Give our team a call at 888-388-6372 or Live Chat with us over on our main site.

Shop All of our Parts Now >

Interested in what new brands have beefed up their parts with us?  Here’s the list!

  • Alto Shaam
  • American Range
  • APW Wyott
  • Atlas Metal
  • Baker’s Pride
  • Bevles
  • Blodgett
  • Cres Cor
  • Doughpro
  • Duke
  • Frymaster
  • Lang
  • MagiKitch’n
  • Nieco
  • Nor-Lake
  • Perlick
  • Pitco/Frialator
  • Prince Castle
  • Scotsman
  • Silver King
  • Southbend
  • Star Manufacturing
  • Vulcan Hart
  • Wells

And what about those categories?  Yep, we have that list too!

  • Beverage Equipment Parts
  • Cooking Equipment Parts
  • Dishwasher Parts
  • Electrical Parts
  • Gas Connectors
  • Gas Parts
  • Hardware
  • Hood Filters
  • Hot Water Steam Parts
  • Janitorial Parts
  • Machine Parts
  • Prep Equipment Parts
  • Refrigeration Parts
  • Tools

Shop All of our Parts Now >
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Top 6 Items to Add to Your Spring Shopping List

Top 6 Items to Add to Your Spring Shopping List

Spring is in the air and a lot of us are thinking spring cleaning, but it doesn’t all have to be left to dusting and scrubbing this month.  Here are a few of our favorite spring items that remind us that there’s more to March than just cleaning.

1.    Food Scales

Food scales are used in the food service industry quite a bit by chains, but we’ve found many small business that still haven’t heard of the money saving benefits behind these items (we wrote about it here and here).  This is why we had to kick off our spring list with food scales – well that, and they have springs, get it?

2.    The Cooler Sno Cone Machine

Get a head start on summer with this lightweight, portable sno cone machine from Paragon.  Weighing in at a little under 11 pounds and measuring 16” wide x 24” high, don’t let its cuteness fool you – it’s capable of producing 500 pounds of shaved ice per hour!  Now you just need to decide on your favorite flavor of syrup!

3.    Springs

Springs for spring, of course!  With over 500 springs in stock, odds are we can keep you stocked up on springs for quite sometime.

4.    Flowering Onion Cutter

Ever wondered how the “Awesome Blossom” was made?  With this unique tool called the flowering onion cutter.  Simply place a colossal sized onion on the machine and slide the handle down – bam, a perfectly, awesomely cut blossom.

5.    Flower Vegetable Trays

Sure, veggie trays are great for game day serving, but cool veggies can be served poolside too.  That’s why we added this simple vegetable tray to the list – in flower design!

6.    Sno Cone Flower Holders

If you’re getting ready for sno cone season anyway, why not get these fun sno cone holders too?  They keep the syrup from dripping over the sides and the adults love them too – seriously, we used them at our last team member sno cone event and they were a hit!

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Food Service Sales

Food Service Sales

Looking for the best deals, sales, and coupons in the food service industry?  Well, we’re here to bring them to you!

Our 72 hour sale may be over, but while we work on bringing you another great offer, take a look at our clearance section – there are always ways to save!

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Why is Restaurant Concept Important?

Why is Restaurant Concept Important?

Finding a restaurant concept is often times under-appreciated, which is likely one reason why so many restaurants fail within the first couple of years.  In truth, the concept of a restaurant is just as important as finding the right chef and location.  It helps you discover more about the environment and economic status of the location, the target audience, the menu, the aesthetics, the marketing, the service type; essentially, it’s putting all of your ideas down on paper so you have a guide as you proceed forward.

Why do so many people not figure out concept before they start building?  Because it’s not as easy as it sounds.  Serious entrepreneurs looking to open a restaurant often confide into a restaurant designer to ensure the concept is concrete, before even moving into the design phase.  And when success is so reliant on concept, it’s unsettling to know that so many of you will read this, and continue to open your doors without thinking critically about concept.

Outside of the importance of finding your concept, let’s chat about what it is.

It’s Research.

If you don’t already know about the economic, environmental, and demographic status in the area, you should do your research first.  You’ll need to know what your target audience is willing to spend, when they’re going to spend, when you should be open, when weather is going to force you to close, etc.  Ask yourself a couple of questions:

  • How many cars pass by the location in a day?
  • When is busy time for the area?  When is down time for the area?
  • What is the weather like?  Does it rain a lot?  Snow?  Will that affect your business?
  • How are you going to be seen by patrons?  How can you increase visibility?
  • Does the location you’re planning on using already have equipment, or are you going to have to invest in new equipment?
  • What other details do you need to research to ensure this is a good choice?

It’s About Competitors.

If you know that there are restaurants that are already successful around you, learn what they’re doing right.  Dine at their establishment, notice the staff, the aesthetics, the food, the smells, the sounds, everything – and take note.  Also, remember the restaurants that aren’t quite as successful, and find out why they aren’t winning – learn from their weaknesses.

It’s About Finding Your Service Type.

You may know what type of food you want to serve, but have you thought about what size the menu should be?  How about the prices you’ll have on the menu that will be in line with your target market?  Have you thought about what type of restaurant service you’ll be offering: fine dining, casual, fast food, delivery, catering, food truck, carry out, etc.?  Knowing these answers before beginning to make restaurant decisions can save you money in the long run.

It’s About Atmosphere.

What is atmosphere?  It’s how you want people to feel when they come into your restaurant.  The smells they encounter, the sights they see, the flavors they taste, the sounds they hear, and the feelings of what they touch.  It’s about how you prepare your food, how the staff treats the people, and the culture of the restaurant.   It’s the experience you want your patrons to have when they visit – and it’s important.

It’s About the Target Market.

You could create a list of ideas around your concept, but if you don’t know your target market, you’ll be missing a big part of bringing it all together.  You need to know who the ideal customer is that will be coming in your doors.  How old are they?  When do they eat out the most?  Do they have kids?  How much money are they likely to spend?  If you’re planning on opening a family-friendly restaurant in a downtown area that primarily caters to patrons that are grabbing a bite to eat during lunch or sipping cocktails during happy hour, you will likely not get as much business as you would if you would have opened up in the burbs.

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Why Restaurants (and Diners) Hate Kids Dining Out

Why Restaurants (and Diners) Hate Kids Dining Out

Last year, we started to see an influx in restaurants starting to ban children from dining at their restaurants.  There were people on either side of the fence on this issue, and we spoke to why catering to the yougins’ could help boost revenue, but we also understand that sometimes little ones just aren’t welcome in restaurants, and here’s why.

In a long awaited closing to this 3 part blog post, here are a few reasons why restaurants hate to see kids in their establishment.

1. Kids are messy.  Yes, a spaghetti smeared face may be cute to you, but to others around you that are trying to enjoy their meal (without losing their appetite), well, it’s just gross.  Oh, and not to mention that spaghetti being flung around the room and left for the server to pick up is just rude.

2. Kids are loud. Trying to get away from an exhaustive day, just to be met by a neighboring table with a screaming, shouting child is one of the last things any diner wants to be met with.

3. Parents don’t tip enough.  This, like a few more on this list, could be seen as stereotyped, but if you’ve ever been a server, you know that the likelihood of getting a decent tip with tables that have kids is slim to none.  The servers are likely in the back of the house throwing rock-paper-scissors to see who gets stuck with your table.

4. Kids can’t stay seated.  Well, they can, but you let them run amok.  It’s already busy in a restaurant, and to have to step over rowdy children makes it even harder to get the job done.  Besides, the patrons trying to enjoy their meal as little Johnny runs around screaming, aren’t going to enjoy their experience either.

5. Kids don’t like fine dining.  To be honest, some of them do, but why would you pay for a filet mignon, when the kid would be completely happy with chicken nuggets?  And to that point, bringing your child to a fine dining restaurant and asking for grilled cheese is rude too, especially when it’s not on the menu.

6. Kids like snacks.  Servers understand that you brought in snacks to keep your little one calm until the food arrives, but if you’re going to be okay with smashed crackers and Cheerios winding up everywhere, you should at least offer to help clean it up.

7. Kids don’t like clothes.  Not sure what it is about keeping pants and shoes on, but when dining out, the “No Shoes, No Shirt, No Service” applies to children as well.

8. Kids love to be social.  Again, it may be cute to you that your child has learned to explore his/her boundaries and likes to make friends with everyone, but other patrons are trying to enjoy their meal, not make friends with a tot.

9. Kids need babysitters.  And your server is not a babysitter.

10. Kids like to let everyone else know what’s going on.  Which includes when it’s potty time… food and an abrupt announcement of potty time never mixes well. Never.

Need some more (anti) kid love in the restaurant?  Here are a few of our favorite sites that share the passion of what it’s like to work in a restaurant around kids…

If you need help learning what you should do when your child misbehaves in a restaurant, take a hint from this dad:

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