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[NEW] Buying Guide on Water Filters

commercial-water-filter-buying-guideWhat if we told you there was something that’d make your drinks taste better, your commercial kitchen equipment run better (and longer) and you didn’t need a service technician?

If you guessed that we were talking about water filters, you’re right.

Regularly changing the water filters on your refrigerator and ice machines, steam tables, and coffee tables seems like a no brainer, right?

Still, there are several restaurateurs who neglect to replace water filters on a consistent basis. They might think the initial cost of the filter is too high, particularly when you find out that filters should be replaced at least every 6 months.

But consider this: your ice machine breaks. It won’t start, and you’re out scrambling to find new ice for service that night while your technician takes a look. The cause? Your water filter is clogged, causing your machine to work harder and ultimately giving out. The solution? A new ice machine.


Prevent this from happening to you and keep your equipment lasting as long as possible by getting more savvy about your water filters.

We can help—check out our new Buying Guide on Water Filters »

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Commonly Asked Commercial Kitchen Equipment Questions

QA-TundraHere at Tundra Restaurant Supply, we strive to be more than just an online retailer. We believe in creating a better customer experience for you, which means that we offer one-to-one customer support to help you with your food service equipment, supplies and parts questions.

Over the years we’ve received several questions in our customer service department, through our social media channels, and here on the blog. We decided to feature 3 commonly asked questions we’ve received—check to see if any of these sound familiar!

Question #1 – At what time of day do you filter fryer oil?

“I work at a chain restaurant and the GM there doesn’t want us to filter the fryers at close but instead wait until open to do it. Is that safe for the oil?” –Wally

Answer: Morning is probably safest

Working with hot oil is one of the top commonly reported burn injuries in the kitchen. By waiting until the morning, you’re giving the oil ample time to cool, plus it shouldn’t affect the quality of the oil either way. For more about safely working with oil in the kitchen, check out this list of safety procedures from the Occupational Safety and Health Administration »

The most important thing, of course, is to filter the oil on a daily basis—so we applaud you and your company for this practice, Wally! Not only does it affect the quality and taste of the food you’re serving, but it directly affects the longevity of your frying oil and commercial deep fryer and you’ll most likely save yourself a service call if you practice proper oil maintenance from the start. For the tips on proper fryer maintenance, check out our Commercial Deep Fryer Buying Guide »


Question #2 – What causes a lot of soot and blue and yellow flames in our gas stove?

“Our gas stove is creating a lot of soot and the burners are shooting large blue and yellow flames” –Maria

Answer: Cleanliness is next to…

…you know how it goes.

Soot is typically an indicator of a dirty stove. That, paired with large flames, implies that you may be burning lots of debris in your gas stove. Stoves with soot often experience significant heat loss since the soot acts as an insulator; there is less room for combustion and natural venting, resulting in a smothered flame and a dramatic drop in heating efficiency. For more about cleaning and maintaining your foodservice equipment, review this user guide from the Southern California Gas Company »

If however, your oven is spotless, then you might want to see if it’s a gas pressure issue controlled by the gas valve itself. The valve helps regulate gas pressure to create a steady flow while simultaneously preventing any leaks.


Question #3: If I see flames coming from my deep fryer, should I call a technician?

“I have a deep fryer that has worked fine for nearly five years. However, the last two times I tried to use it there were flames coming out of the bottom of the burners. When I shut off the burners there were small flames coming from orifices at the bottom of the burner that looked like pilot lights. They died out after a couple of seconds. Does that sound like a repair job or a matter of cleaning? Where should I start to trouble shoot this problem?” –Kevin

Answer: Good ol’ fashioned elbow grease (sort of)

Fact: Grease and flames don’t mix.

One of the main reasons commercial deep fryers ignite is due to grease build up. After repeated splashing of oil from fryer baskets, a coating of grease can accumulate and harden on top of the exhaust stack. The residue might resemble a pumice brick instead of a grease buildup, and will become an excellent fuel source that’s easily ignitable. As with all equipment in your kitchen, keep your deep fryer clean and you can prevent something much more costly than a simple service call.

Have a question for the Tundra team? Contact us online or give us a call at 888-388-6372!

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Repairing Commercial Refrigerators

One of the most common problems reported for refrigerators is, “My refrigerator doesn’t get cold enough!”

When your refrigeration unit isn’t getting down to temperature, it pretty much defeats the purpose of having a refrigerator in the first place. Not only are you at risk for serving potentially spoiled and unsafe product (making diners sick and costing you in fines), but how much is that wasted product going to hurt your bottom line?

Here are four common reasons your refrigerator might not be getting as cold as it’s supposed to:

  1. Compressor Motor
  2. Condenser Coils
  3. Evaporator Fan Motor
  4. Temperature Control Thermostat

Leave your refrigerator on to diagnose issues, but be sure to unplug your refrigerator before you begin any hands-on work!

1. Compressor Motor. Check to see if your compressor is running. This rather expensive part on your refrigerator acts as a motor and a pump that moves the refrigerant around the system. Sensors track when the temperature in your refrigerator rises above its set point and signals the compressor to start. If the compressor is damaged or simply worn out, the cooling effect becomes less efficient, resulting in a fridge that can’t get cold enough.

First things first—put your ear to the compressor and see if you hear a humming sound or other steady noise. The compressor is typically located at the bottom of the refrigerator and accessed from the back of the unit. If you do, not hear a sound that is the first indication that something is wrong with the compressor. If you do in fact hear a steady humming, this indicates that your compressor motor is running and it could be another component that works in conjunction with the compressor to cool your refrigerator.

FIRST – UNPLUG your refrigerator prior to proceeding with any work on it.

Look up the make and model of your refrigerator and purchase the proper compressor for your unit. Unplug the current compressor by detaching the wiring and valves and uninstall the mounting hardware. Install a new compressor with the proper wiring code. Ensure your refrigerator has the proper refrigerant present for your unit in order to get the new compressor up and running.


2. Condenser Coils. The condenser coils found at the back of your refrigerator are responsible for getting heated refrigerators cooled. If your condenser coils are dirty, you may find that your refrigerator is unable to cool properly; this is due to the fact that dirt acts as an insulator, preventing heat to dissipate and the refrigerant left unable to cool. Plus, overheating could cause your compressor to stop working, causing the entire refrigerator to stop working as well.

FIRST – UNPLUG your refrigerator prior to proceeding with any work on it.

Cleaning your condenser coils is easy and doesn’t require a technician. Use a vacuum to remove loose dust. A duster may help remove dust from the coils as well. If you find that neither a vacuum nor duster is removing the grime entirely, try a damp rag soaked in soapy water. Be sure to wipe the coils and allow them to dry completely before plugging your refrigerator back in. Regularly clean your condenser coils for maintenance.


3. Evaporator Fan Motor. The evaporator fan motor circulates cold air from the coils throughout the rest of the refrigerator. Depending on your refrigerator model, your unit could have one or more of these motors. If the evaporator fan motor is not working, no cold air will be able to circulate, thus preventing your refrigerator from getting down to temperature. Do you hear a rattling noise? Or does your compressor run but the fan doesn’t? You might need to investigate further.

FIRST – UNPLUG your refrigerator prior to proceeding with any work on it.

Check your motor by first turning the fan blade by hand. If the motor’s shaft is hard to turn, it might be gummed up with dirt. If the fan turns freely, continue by checking the wiring connections. Disconnect, and search for the appropriate evaporator fan motor for your unit before reconnecting again.


4. Temperature Control Thermostat. The temperature control thermostat is a dial (or digital readout) that allows users to set an internal temperature on a refrigerator. The dial itself doesn’t set the temperature, rather it permits power to flow through to the compressor. As the cooling process regulator, a defective or broken temperature control thermostat could be responsible for a refrigerator that’s unable to get down to temperature.

FIRST – UNPLUG your refrigerator prior to proceeding with any work on it.

If you suspect something is wrong with the temperature control thermostat, pull the control knob off and set aside. Remove the screws that secure the control housing and carefully lower the control housing as much as you can. Once you release the support brackets, disconnect the wires (it helps to snap a picture beforehand so you can wire it back into place afterwards). Remove your existing unit and replace with a new temperature control thermostat.

Is your refrigerator acting up? Contact us online or give us a call at 888-388-6372.

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Enter to Win a FREE Vitamix!

Enter to win a free vitamix!From now until September 25th, you can enter for a chance to win a Vitamix 1005 Vita-Prep® 3 64 oz Commercial Food Blender!

Featuring unparalleled power and performance, you’ll love the durable container, 3-HP Motor and variable speed control perfect for tackling delicate jobs alongside workhorse purées.

Click here to enter for your chance to win »

When it comes to blenders, Vitamix is a Tundra Top Pick!

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[NEW] Buying Guide on Food Prep Equipment Parts

Food Prep Equipment Maintenance Buying GuideYour food prep equipment tools like slicers and choppers are the unsung workhorse heroes of your kitchen. These tools knock down your prep time exponentially so you can move on to another task that demands your attention. Not only that, have you considered how prep tools help you with portion control? Slicers improve your accuracy, so you’ll know exactly how many slices you get from one tomato, and how many of those slices you need to top your sandwiches or burgers.

Given the amount of regular use your choppers and slicers see, it’s inevitable that your blades will wear down and become dull. Remember those beautiful tomato slices? If your tomatoes start looking a little soggy around the edges, it might be time to pick up some new blades.

Thankfully, replacing the blades on your chopper/slicer is one of the easiest DIY tasks in the kitchen. Not only will you save some bucks on buying a new unit, but you won’t skip a beat when it comes to slicing, dicing and chopping quickly.Food Prep Equipment Buying Guide

Check out our new buying guide on Food Prep Equipment Maintenance 101. We’ll walk you through how to find the right part/blade setup for your equipment and how to replace the blades (complete with step-by-step pictures and how-to videos!).


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The Elkay Difference

elkay-foodserviceNowadays, stainless steel in a restaurant kitchen is as ubiquitous as the kitchen sink!

And companies like Elkay do both (and more).

Family-owned since 1920, Elkay entered the market by creating the high quality sinks. Serving both the residential and commercial markets, Elkay quickly expanded into the manufacture of faucets, water coolers, drinking fountains and better fillers to meet new demands of a changing marketplace. Elkay products have been praised for their durable products all crafted in stainless steel.

We hear about stainless steel all the time: cooks have long used stainless steel cookware, doctors use stainless steel instruments, and homeowners everywhere love the sheen of a stainless steel kitchen. But what exactly is stainless steel and why do we love it so much?

Stainless steel is a steel alloy with a minimum of 10.5% chromium content by mass. Chromium is a lustrous, hard and brittle metal which takes a high polish, resists tarnishing and has a high melting point.

Still with me?

As a result, stainless steel does not easily corrode, rust or stain plus it’s extremely durable, recyclable—and for chefs, stainless steel (when wrapped around an aluminum or copper core) creates even heat transfer.

Plus, it just looks pretty.

You might not be concerned with aesthetics as much in the kitchen, however, where functionality is key. Elkay crafts their products in stainless steel because it’s long-lasting, easy to clean, and will not absorb odors (like plastic or other materials).

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Persona Survey Terms & Conditions

No Purchase or payment of any kind is necessary to take the survey or enter to win the $100 prize. A purchase will not increase your chances of winning.

The following rules and regulations apply to the Persona Survey offered by Tundra Restaurant Supply (“Sponsor”).

The Persona Survey contest period ends at 11:59 pm MST on September 15, 2014 (the “Contest Period”).

To Enter

Visit the survey landing page at during the Persona Survey period and fill out the form on the survey, completely. The survey must be completed before you are entered into the Persona Survey contest. Sponsor is not responsible for entries that are lost, late, garbled, damaged, illegible, or otherwise deficient or incompletely received for any reason. Sponsor is not responsible for any typographical or other errors in offer, administration of the award or in the announcement of the prize. Sponsor, in its sole discretion, reserve the right to disqualify any person tampering with the entry process or otherwise in violation of the rules. Sponsor further reserves the right to cancel, terminate or modify any promotion not capable of completion as planned, including by tampering, unauthorized intervention or force majeure.

The Persona Survey is open to residents who are 18 years of age or older as of the date of entry, except employees of Sponsor and its affiliates, subsidiaries, advertising and promotion agencies and their immediate family members and/or those living in the same household of each are not eligible. The Persona Survey is void where prohibited by law.

One winner will be selected on or by September 15, 2014. All decisions are final. Odds of winning will be determined by the number of eligible entries received.


One (1) Grand Prize winner will receive a $100 gift card. Retail value of prize is $100. All fees, federal, state and other taxes relating to the use, acceptance and possession of the prize are the sole responsibility of the winner. Prize will be mailed to the winner.

In the event of noncompliance with this or any other requirement, winner will be disqualified. No substitution, exchange or transfer of prize except by Sponsor. By participating, entrants agree to these rules. Entrants are solely responsible for their own actions and agree to hold the Sponsor and any participating sponsors harmless, and their parents, subsidiaries, divisions and related companies and the officers, directors, employees, agents, successors, assigns and licensees from any liability for losses, damages or injuries arising in connection with their participation in the Persona Survey or the award of a prize. Acceptance of prize constitutes consent to use winner’s name and likeness for editorial, advertising, publicity and television broadcast purposes without further compensation except where prohibited. Prize winner need not be present at time of drawing. The Persona Survey is subject to all federal, state and local laws and regulations. Income and other taxes, if any and all expenses not detailed in the prize description are the sole responsibility of the winner. If an email address is provided on entry form, entrant acknowledges that he/she 1) is over the age of 18; 2) has read the Sponsor’s privacy policy and; 3) is granting the Sponsor permission to send them marketing messages. (No phone calls please).


By entering, all Contestants agree to receive phone calls and emails from the Sponsor.

Decisions of the judges are final and binding. In the event there are not enough eligible entries, not all prizes will be awarded. If a potential winner is unable, for whatever reason, to accept his or her prize, then the Sponsor reserves the right to award the prize to another Contestant.

Notification of Finalists and Winners

Becoming a finalist is subject to validation and verification of eligibility and compliance with all the terms and conditions set forth in these Terms and Conditions. The potential Finalist(s) and Winner will be selected and notified by telephone and/or email. If a potential Finalist/Winner does not respond to the notification attempt within three (3) days from the first notification attempt, then such potential Finalist/Winner may be disqualified and an alternate potential Finalist/Winner will be selected from among all eligible entries. With respect to notification by telephone, such notification will be deemed given when the potential Finalist/Winner engages in a live conversation with Sponsor or when a message is left on the potential Finalist/Winner’s voicemail service or answering machine by Sponsor, whichever occurs first. Except where prohibited by law, each potential state Finalist/Winner may be required to sign and return an Affidavit of Eligibility and Liability and Publicity Release and provide any additional information that may be required by Sponsor. If required, potential finalists/winners must return all such required documents via fax (or as otherwise instructed) within forty-eight (48) hours and via U.S. Mail within seven (7) days following attempted notification or such potential Finalist/Winner will be deemed to have forfeited the prize and another potential Finalist/Winner may be selected based on the judging criteria described herein. All notification requirements, as well as other requirements within these Terms and Conditions, will be strictly enforced. Determinations of winner are final and binding.


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Take Our Survey for a Chance to Win $100

Share your thoughts & enter for a chance to
Win $100

Take Survey

Glad you’re here!

We’re trying to learn more about the people that shop, learn, and interact with us. To help us better understand your needs, we invite you to take this short five-minute survey.  In exchange for your time, all survey participants will be entered into a drawing to win a $100 gift card.

Your anonymous answers will help us improve the shopping experience and product catalog so that they align more closely with your needs, interests and goals.

Thanks in advance for your participation!

P.S. The survey takes about 5 minutes to complete—that’s it! Just 5 minutes for a chance to win $100!

For giveaway details, click here.

Take Survey


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Support for Boulder Flood Victims

In the wake of a natural disaster, its community coming together that really helps us heal.  To our friends, family, team members, customers and community, our hearts are with you as things start to dry out, and we wanted to put together this list of references and tools to help you better locate where assistance and products may be available to get you the help you need. We are committed to helping our customers, especially in times such as now.

For Our Community

Part of what Tundra is, is giving back to our community, and we see this as an opportunity for helping to repair areas that were damaged.  Over the coming weeks, we’ll be collecting information from Boulder County to see where there are volunteer opportunities that we can help with. 

Our sales team and drivers are also reaching out to access the needs of our customers, and see where there are possible ways that we can help.

For Our Team Members

Our human resources department is working to collect a list of needs for our fellow team members that were affected by the floods, including essentials and help with locating temporary homes.  During the flood, many of our team members were unable to make it in, but we were happy to have them safe at home.  We did have a few team members that were able to make it in, so we were able to answer our customers’ questions, and help with any concerns they had.  We’re happy to say that though many of our team members were affected by the flooding waters, everyone is safe.


Unfortunately, what happens after a flood is a lot of clean-up.  And, as you can read in Congressman Jared Polis’s letter below, mold is a very real problem that can be damaging to your home and your health.  To help with cleaning, here are a few of our products that may help, as well as a link to other resources that will help with clean-up.

Helping Children During a Natural Disaster

A message from Boulder Valley School District

Natural disasters like the widespread flooding that has occurred within our community can produce strong emotional reactions for us and our children.  BVSD staff will make every effort possible to support you and your children throughout this difficult time.  Please know that if your children are experiencing stress and/or are overwhelmed with the events of this past week, BVSD has well-trained staff in place to provide support during the school day. 

By accessing the following links, you will find articles on how to cope with the stress that arises as a result of natural disasters, as well as ways to support your children: 

Community Organizations

A message from Boulder Valley School District

In addition, below you will find links to community organizations that can provide needed emergency or ongoing support through this difficult time:

  • Emergency Family Assistance Association: For all emergency needs for residents of Boulder and Broomfield Counties:
  • Mental Health Partners for Boulder and Broomfield Counties- For emotional support, especially for families in need without insurance:  (Phone: For emergency needs: 303-447-1665; To request services: 303-413-6263)
  • Boulder Psychological Services:  For a large directory of counselors, therapists, and psychologists throughout our region: Mostly for those with insurance:
  • Community Food Share:  For emergency or ongoing food needs for residents of Boulder and Broomfield Counties:

FEMA & Disaster Assistance

To assist anyone that has had significant damage to belongings and property, there is now assistance from the Federal Emergency Management Agency (FEMA). Individuals who suffered losses can learn more and seek assistance by applying online at or by calling 1.800.621.3362.

 Below are documents provided by this agency to help direct to over 70 different types of assistance that have been made available to residents of Boulder County. 

Letter From Congressman Jared Polis

Dear Friend:

As we start to clear and rebuild our basements, homes and our communities, it’s important to be aware of all the problems that may arise. 

One of the most significant issues that can arise after a flood is mold.  Be sure to clean any wet areas with detergent and water, and dry out your home to prevent mold growth, as well as fixing any leaks in your home. After cleaning wet surfaces, sanitize the area with household bleach (make sure you’re wearing gloves and try not to breath in fumes!). Follow these instructions to safely clean surfaces with bleach: Cleaning and Sanitizing with Bleach.

Here are a few additional tips for recognizing and dealing with mold from the Center for Disease Control:

  • Sight (Are the walls and ceilings discolored, or do they show signs of mold growth or water damage?)
  • Smell (Do you smell a bad odor, such as a musty, earth smell, or a foul stench?)
  • When in doubt, take it out! Remove all porous items that have been wet for more than 48 hours and that cannot be thoroughly cleaned and dried. These items can remain a source of mold growth and should be removed from the home. Porous, non-cleanable items include carpeting and carpet padding, upholstery, wallpaper, drywall, floor and ceiling tiles, insulation material, some clothing, leather, paper, wood, and food. Removal and cleaning are important because even dead mold may cause allergic reactions in some people.

Protect Yourself From Mold

We’ve seen Coloradans pull together every time we’re faced with a difficult situation. Unfortunately, some unscrupulous individuals hoping to profit from people’s misfortune may attempt to pose as government officials and scam you of your personal information. FEMA recommends the following precautions:

  • Federal workers do not solicit or accept money
  • Ask for an official laminated ID. A FEMA shirt or jacket is not absolute proof of identity.
  • Safeguard personal information: Do not give personal information such as Social Security and bank account numbers unless you initiate the call.
  • Beware of people going door-to-door. People going door-to-door to damaged homes, or phoning homeowners claiming to be building contractors could be scam artists, especially if they solicit financial information.

Beware of Scams

If I can be of any assistance providing you with additional resources, please contact our Disaster Specialist, Danielle Henry, in my Boulder office at (303) 484-9596 or e-mail her at If you live in Larimer County, please contact our Disaster Specialist, Jamie Grim, at (970) 226-1239 or e-mail her at I am regularly updating my website with important documents related to flood relief and federal assistance available to constituents. Please refer to this page as well for any immediate questions:

Colorado Flood Relief Information

If you have an item that you are in need of to cope with the floods, or if you have an item or time that you can offer to someone in need, please fill in the following spreadsheet with your information so that everyone receives the help they need:

Help Your Neighbor!

Stay Colorado Strong,

Jared Polis

In Closing 

We welcome further ideas, thoughts, or comments on additional ways in which we can help and manage through this very challenging situation.


Ryan Lewis, President, Signature






Ryan Lewis

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A Message from Tundra Restaurant Supply

Calm Meadow

Dear Valued Customers, Community, and Team Members,

Our hearts go out to all of those impacted by the recent storms and flooding that have happened over the past few days in the Boulder, Denver, and surrounding areas. I, personally, send my deepest regards to those in our community, as well as our own team members, that have been struggling with keeping themselves and their home safe.

Because we too are located in the path of flooding areas, it’s unfortunate to announce that we will not be able to make deliveries within the Boulder city limits today; however, we are still open. If it is safe for you to travel, you can visit our showroom at 3825 Walnut St., Boulder, CO 80301.

We will be working throughout the weekend to expedite all deliveries, and ensure they get delivered to you as quickly as possible.

With deepest regards,

Ryan Lewis, President, Tundra Restaurant Supply

Ryan Lewis

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