eTundra Categories

A Blog For Restaurant & Food Service Pros

Keeping an Eye on Bartenders

Bars and Restaurants Using Spotters To Increase Profits

A bar spotter, or “nightclub secret shopper,” is a person sent into a bar by the owner or manager to conduct a secret quality control review of bar staff.  Spotters carefully observe bartenders and other employees, watching for telltale signs of theft and misconduct.  Most spotters were once bartenders themselves, and understand the industry and […]

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Why Chipotle’s Food With Integrity Is Good Business

Everybody in the food service industry is talking about locally sourced food these days.  The National Restaurant Association has called local,organic and sustainable ingredients one of the biggest trends of 2010, and consumers have defied logic by proving they are willing to pay more for better quality. The Mexican-themed chain Chipotle has carved a niche […]

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Sustainable Seafood

7 Sustainability Tips For Your Restaurant

More and more restaurants are exploring ways to make their operations “sustainable.”  Yes, it’s a buzzword, and yes, it’s a trend most commonly associated with San Francisco restaurants and other yuppie hideouts.  That doesn’t mean most of the restaurants out there can’t utilize sustainability in their operations. Trends show that consumers are increasingly educated about […]

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Customers Look To Save Money

Restaurant Marketing Trends: Do You Have A Leaky Bucket?

Think of your restaurant as a 5 gallon bucket.  Every day you fill that bucket with customers.  Sometimes there’s a steady flow, sometimes it’s just a trickle, and sometimes it seems like a flood.  No matter what kind of day it is, every customer flowing through your doors grades their experience and makes a decision […]

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Jake La Motta (portrayed by Robert Deniro) had a successful Miami restaurant

What Are Your Restaurant’s Perks?

The Stew blog, written by the Chicago Tribune’s food beat staff, posted an interesting article recently talking about the little perks that make a restaurant meal a more pleasant experience. Yet as great as these perks are, they seem pretty generic – best practices that any restaurant worth its salt should employ.  What about the […]

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