Tag Archives: restaurant management

The host stand is the first thing your customers see when they enter your restaurant.  That first impression can be an opportunity or a potential stumbling block, and no matter which way you impress your customers, the host sets the tone.  It’s like any new relationship: every word and action …

Managing a working restaurant is hard. There are a lot of moving parts that must come together just right in order to pull off a successful shift.  Add in the stress created by a couple missed orders or irate customers and the goal of making every guest full and happy …

I didn’t learn to program my first Point of Sale (POS) system until I actually become a head Chef at a restaurant and the POS system impacted my food cost. I taught myself how to use it, as there was no operating manual and none of the waitstaff or the …

Food allergies are a serious problem that millions of people deal with every day.  Sometimes those reactions can even be life-threatening, which makes the allergy problem something restaurants cannot afford to ignore. And yet for quite awhile now there has been a distinct ambivalence in the food service industry when …

According to a recent survey by the National Restaurant Association (NRA), 75% of restaurants offer a children’s menu and another 6.25% are considering offering one.  Most restaurants understand the need to cater to young families and accommodate them in every way possible. But is your restaurant really making your youngest …

Now that you’ve established your Critical Control Points and Critical Limits for every preparation process and every menu item in your restaurant, it’s time to monitor.  Limits and CCPs don’t do any good if there’s no enforcement.  The first thing to establish is someone who will accept responsibility for monitoring.  …

Count-n-Control is the brainchild of long-time industry pro Paul Clarke, and it’s a tool that is going to revolutionize how you track inventory in your restaurant.  No, Count-n-Control doesn’t have some crazy new way to track your stock so that shrink is 100% eliminated, and no, it’s not going to …

In a restaurant, especially a newly started or taken over one, it is highly recommended you get to know the other area food facilities and develop good relationships with them. While this may seem quaint, sort of like moving into a new neighborhood and making nice with the neighbors, there …

Your management style can have a lot to do with your success in running a restaurant, or any other business. While people can debate all day long about which is the best management style to use in different situations, one thing people will agree on, if you get it right …

As the holidays approach, giving back to the community is something that should be important to any business, and not just as a shameless marketing ploy.  Being authentic about your business’ involvement in charity is something that only time and commitment can communicate.  Having a genuine passion for charity work …