Tweet The Pareto Principle has long been hailed as the Holy Grail of marketing, the one rule by which all marketing efforts succeed or fail. The principle itself is pretty simple: 20% of your customers drive 80% of your sales. There’s always a core group of loyal customers who not only spend money in your [...]
Tag Archives | restaurant marketing

How To Beat Groupon With Core Value Marketing
Tweet For years now restaurants have been instructed that marketing through social networks is the wave of the future. A second dot.com boom has surfaced with companies promising closer ties to consumers for restaurant owners. Social networking does provide a tremendous opportunity to restaurants that commit to successfully managing their online presence. The reason why [...]
25 Marketing Ideas Restaurant Owners Overlook
Tweet Most restaurant owners get the basics of restaurant marketing down pretty well: they get a Facebook page, buy a couple local media ad spots, and get some big signs for the front of their location. But there are a lot of marketing ideas that are simple to implement that can really go a long [...]

Why Is It So Difficult To Convert A Bad Experience Into A Great One?
Tweet When a customer is displeased with the service you’ve promised to provide, whether it be in your restaurant or retail store or any other category that deals with people, why does one think that a simple “I’m sorry” is going to remedy things? If you truly want to convert a bad experience into a [...]

Restaurant Management Tips: Engineer Your Menu
Tweet The menu is often the first thing your customers see when they decide to eat at your restaurant, and sometimes might even be the thing that convinces them to come inside in the first place. But you’d be surprised how many restaurants spend little or no time on menu design, and as a result [...]

How To Turn Coupons Into Restaurant Marketing Opportunities
Tweet Despite the fact that a majority of restaurateurs view discount sites like Groupon as the biggest threat to their business, and despite a lot of talk in the restaurant industry about how discounts devalue a restaurant’s brand, new market research reveals that coupons and deep discounts are probably here to stay. The recession may [...]

Improve Restaurant Sales And Brand Recognition At Food Festivals
Tweet Summer food festivals have been a fixture in American culture for years. From the Taste of Chicago to the Alabama Crawfish Festival in Faundale, AL, food festivals large and small have kept growing and expanding, even through recent economic turbulence. Tens of thousands of restaurants participate in these festivals across the country. Participation often [...]

How To Make Your Restaurant A “Third Place”
Tweet The concept of the “third place” was first developed by Starbucks, and anyone who has been in a Starbucks immediately understands the principle: make your business feel like a home-away-from-home. Unfortunately for Starbucks they made way too many homes just as the economy turned south – tripling the number of locations in just three [...]

Marketing Your Restaurant’s Core Values
Tweet In a previous post, I discussed the benefits of implementing Core Value Marketing as part of a successful growth strategy. This type of program creates a bond with your potential guests while providing tremendous opportunities for free publicity. Most importantly, it allows you to provide much needed support to organizations in your community that [...]

The New Age Of Restaurant Marketing: ModMarket
Tweet You’d think finding a place to eat lunch in a health nut haven like Boulder, Colorado that featured simple, all-natural ingredients made from scratch for a good price would be pretty easy. Boulder residents Anthony Pigliacampo and Rob McColgan realized a couple years ago that unless they wanted to eat at Chipotle every day, [...]
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Fixing Commercial Fryers
April 23, 2012
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A Glossary of Restaurant Lingo, Slang & Terms
March 19, 2012
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Fixing Commercial Oven Problems
July 3, 2011
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Troubleshooting Gas Range and Oven Problems
November 19, 2011
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Fixing Gas Ranges
July 23, 2011
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Can’t Eat Here: Is Your Restaurant Sending the Right Message to Guests With Dietary Restrictions?
May 22, 2013
- World Baking Day Word Search May 19, 2013
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Photo Contest: Win a Metalfrio Beverage Cooler
May 17, 2013
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50 Honey & Bee Facts
May 15, 2013
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Should Social Media Be Used to Shame No-Shows?
May 13, 2013
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Morgan Sky: I've been trying to remember a term we used for t...
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Tundra Restaurant Supply: Hello Robert, It sounds like you did order the wr...
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Molly Patterson: Wow, these are all great and new to me! Thanks for...
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Robert Duran: Hello Greg , I being reading your articles on tro...
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Anne J. M.: It depends on your electric company's charges by ...
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