Tag Archives: restaurant operations

There’s always a significant amount of cost involved whenever you buy a new piece of restaurant equipment.  Those costs only continue as that equipment ages in your restaurant – from energy use to repairs, the consequences of new equipment will be around for a long time after you’ve written the …

In yesterday’s post I talked about the new reality facing restaurants, namely, the consumer expectation of great value.  This doesn’t appear to be changing despite an uptick in consumer spending.  A number of voices in the food service industry have been advising restaurants to provide value to their customers in …

Some of you put customer comment cards on your tables and ask that guests fill them out and let you know how you’re doing.  I could put money on the fact that you receive more complaints on those cards than praise.  Unless someone was given absolutely outstanding service or the …

We at Tundra Restaurant Supply wanted to put together one of the most complete guides to restaurant lingo, terms and slang. Do any of these sound familiar? Sound off on terms we may have missed by commenting below! Click these links to jump to a letter to look up a …

A recent poll conducted by Harris Interactive reveals that 88% of people who encounter a dirty restroom at a restaurant think this reflects poorly on the sanitation of the rest of the establishment, including the kitchen and food preparation areas.  Of those, a full 29% said they would never come …

The tired old maxim “your servers are your salespeople” is as true today as it ever was, but just because it’s obvious doesn’t mean you have armed the front of your house with every weapon they need to drive your restaurant’s profits. Really, there’s no understandable reason why servers shouldn’t …

I would have to rate a computer as a must have for a Chef, second only to a good set of quality knives. While utilizing a POS (Point of Sale) System and knowing how to use it can be enormously useful to a chef, I think spreadsheets are the cat’s …

Every month your restaurant spends thousands of dollars buying food.  More than likely, it’s the second largest expense on your balance sheet after labor.  And every month, that inventory of food products might be “shrinking,” meaning a percentage of it is disappearing due to either unintentional waste or very intentional …

Imagine for a second that you run Coca-Cola instead of your restaurant.  You sell millions of cans of soda every day, and you’re making a decent profit.  Now imagine that as the founder and owner of Coke, you never bothered to standardize the size of each can, so some cans …

“Which _____________ do you recommend?” This is a question I have been asked countless times by owners/managers that operate the restaurants I have worked in. The real question they are asking is: “What equipment will run the longest and have the fewest breakdowns and cost the least to fix?” The …