Tag Archives | restaurant operations

How Your Restaurant Can Manage Rising Food Costs

Tweet As anyone who shops in the grocery store knows, the cost of food has been steadily rising for a few years now.  The recent economic downturn has slowed that trend somewhat, but the reality is that everyone in the food service industry is dealing with rising food costs, and they will be for the [...]

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Restaurant Management Tips: More Is Not Always Better

Tweet Large parties present a difficult choice for restaurant managers.  How many times have parties of 12, 16, or even 20 shown up at your restaurant ready to experience the great food and service you have to offer? Your initial reaction is probably: “Great!  We love more customers!” Of course you always want to have [...]

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The Age of the Groupon: Does It Make Sense For Restaurants?

Tweet Groupon.com, along with BlackBoardEats.com (which I covered in an earlier blog post) and a whole array of other discount coupon websites have proliferated in the last year as restaurants struggle to get customers through their doors.  These sites operate by getting large discount vouchers from restaurants (usually in the 50% range) and then marketing [...]

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A Review Of Klick Kitchen By Chef Forfeng

Tweet The following is a great review of Klick Kitchen by an industry insider with a lot more personal experience in the food service industry than I have. I came across Klick Kitchen last year and while the concept was intriguing, the price at the time was not. Since then they have apparently changed it [...]

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How To Rock Your Restaurant Marketing Efforts

Tweet A common misconception in the food service business is that booking live music takes more time and effort than it’s worth.  The process of finding bands, paying them, and providing enough space for them to perform can be a distraction at best and a downright money loser at worst, or so the theory goes. [...]

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Food Dudes Delivery

Need To Reach Your Customers? How About Communal Delivery?

Tweet If you’re a regular reader of The Back Burner, then you know how I feel about diversifying your revenue stream so that when diner’s spending habits change, you have multiple sources of income for your business.  As dining room visits declined last year, more and more restaurants started looking for different ways to reach [...]

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This Isn’t Your Mother’s Happy Hour

Tweet The happy hour has long been the domain of college bars, hole-in-the-wall restaurants, and after-work watering holes.  These establishments always understood a cardinal rule in driving business: a busy place is a place people want to be, and the easiest way to fill up a bar or dining room early is with a happy [...]

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Dipper Wells: Why You Should Turn Yours Off TODAY

Tweet The dipper well is a small countertop sink that uses a constant flow of water to clean utensils like ice cream scoops and barista thermometers.  The sink fills up to a certain level and then drains away, so a dipper well acts like a constantly filling pool.  The in and out flow of water [...]

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Gordon Ramsay: The Restaurant Black Widow

Tweet Celebrity chef Gordon Ramsay’s show Ramsay’s Kitchen Nightmares USA has been a huge hit, garnering thousands of American viewers and elevating the chef’s celebrity even further. Unfortunately, the restaurants he’s supposed to be helping are dropping like flies in the wake of his black widow touch.  The show’s premise is to bring Ramsay’s expertise [...]

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