With an estimated 2 billion smartphone users in the world, it’s safe to say technology is here to stay. As tableside ordering and payment becomes more common, you may be asking what’s next for the humble guest check. Guest checks have long been helpful for recording orders (including sides, substitutions …
Read More »Tips for Making Even Bigger Tips
Here in the states, the debate for and against the tipping system in the foodservice industry will always be a point of contention. But I’m not here to talk about that. Instead, let’s talk about how to make the best of the system now—like how to make bigger tips. Here at …
Read More »Help Your Staff Survive the Holidays
You’ll need your staff in tip top shape to tackle the amount of guests coming in and out of your doors during the holiday rush. Prepare them for more than just the holiday tracks on repeat and they’ll be ready.
Read More »FOH vs. BOH: 12 Tips to Ease Tension
Oh the woes of being a server: the fast paced rush, the kitchen yelling at you for what  your customers have ordered, the table of people that are mean to you and make you want to cry and the co-worker who is always telling you how to do things better! …
Read More »5 Simple Recommendations to Earn Bigger Tips
With most Americans eating out 4-5 times a week, it is no wonder the food service industry continues to grow even in a slow economy. A server’s position is a main component of a successful restaurant operation. A server’s job responsibilities include greeting guests with friendliness, knowing the menu inside …
Read More »Wait Staff and restaurant server tricks of the trade
Sometimes the experience our wait staff gains, the more we can create a false feeling of perfection. The more times we perform a task without complication, the more we tend to believe that we are performing it perfectly. This isn’t always the case. A false feeling of perfection is something …
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