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Troubleshoot and Identify Faucets [Video]

Faucet and plumbing part manufacturers don’t always have the brand name or model number in an easily visible location on every piece of equipment. In this video, Chris Tavano walks you through several ways to identify the manufacturer of your commercial faucet, as well as how to diagnose and repair common leaks.

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Hi. I’m Chris Tavano for Tundra Restaurant Supply. In today’s episode, I’m going to show you how to troubleshoot common leaks and identify the brand of your faucet.

There’s three common leaks we’re going to identify that you tend to see on a faucet. One is going to be a slow drip from the end of the spout, one is going to be a slow dribble outside the neck of the spout and wall mount and the third one is going to be a slow leak and a drip coming off the stem assembly on the handle.

If your faucet is leaking or dripping slowly out of the end of the spout, then most likely it is the seat washer that needs to be replaced, located in the bottom of the stem assembly.

So, the next common leak you are going to tend to see is at the base of the neck at your spout. Lot of times, this one is the most easiest. Unscrew your spout at the neck, wiggle it out, and odds are this O-ring needs to be replaced and is corroded.

So, the last common leak that you will tend to see is right from the handle of your faucet on the stem. So, what’s happening there, again, taking apart your stem assembly, is the washer right underneath the top of the cap is what’s corroded and needs replacement.

So, here we’re going to help you identify which brand of handle or faucet you have just by the distinguishable characteristics of the handles themselves. First here, we have a Fisher handle. You can tell by this shape of the handle in comparison to the rest.

The next handle we have here is by T&S Brass and Equipment. The good way to identify T&S handles is specifically by this bulge next to the stem. Also you can see in the stem assembly, T&S Brass is engraved on the stem canister. This is the seat washer valve that we’re speaking of that often contributes to the leak of your spout. Be sure the spring is also intact.

So, next we have an Encore handle, also made by CHG, Component Hardware Group. A good way to tell this is on the stem, you can see it engraved CHG or on top of this we can tell that it reads Encore. Also keep in mind on Encore handles, ever so faint, you can see Saniguard. Keep in mind this is the canister with that … here’s that seat valve washer we were speaking of that often contributes to the leaky spout. You can also tell on the canister a CHG engraving as well.

For Chicago Faucets , look for the bull nose shape of the handle all around. You can also notice the brand name Chicago is engraved on the barrel of the stem assembly itself.  Here’s that seat valve washer that we were speaking of for common spout leaks.

So, last we have Krowne. It can also be identified by it’s unique handle shape and also the name of the brand is engraved underneath the handle.

And that’s how you troubleshoot common leaks to your faucets. I’m Chris Tavano for Tundra Restaurant Supply. Join us again next time.

About Nathan Combs

By day: Videographer for Tundra Restaurant Supply. By different time of day: Hiking, biking, skiing and hammock enthusiast. And by night... do whatever I want. No job.

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