Here are five simple recommendations that will earn you larger tips today.
- Lean or squat down to introduce you by name. This shows you are personable and ready to listen.
- Always smile when speaking to guests. Friendliness is always noticed, people go out to eat to enjoy themselves and have a good time. The last thing they want to encounter is a grumpy server.
- Entertain customers with a fun restaurant fact, joke or puzzle. Reiterating the friendliness aspect of a server’s job description, sharing a quick fun fact shows you’re here to give your guests a pleasant experience.
- Repeat a customer’s order back to them. This one is simple, but it shows you are listening and you care about giving your guests exactly what they want.
- Write ‘thank you’ on the check. One extra reminder that shows your guests you enjoyed serving them.
Severing can be a tough job, the hours can be long and the appreciation sometimes low. However happiness is contagious and chances are if you smile and treat people well they will likely treat you well. Listening to guests and helping them experience an enjoyable dining experience will likely lead to increased tips.