Keeping product out of the danger zone and ready for preparation on the line is one of the most important tasks facing any commercial kitchen, and your
commercial refrigeration units play a critical role.
Maintaining and fixing the refrigeration units in your restaurant can be expensive, which is why it’s all the more important for you to be able to fix common issues that come up quickly without wasting a lot of time waiting for help.
Here’s a list of common commercial refrigeration issues and how to address them:
- I need to replace my door gasket (door won’t close properly or frost builds up on shelves)
- My refrigeration unit won’t run at all
- My refrigeration unit won’t stop running
- How do I identify the type of thermostat my unit has?
- How do I replace condenser or evaporator fan motors and/or blades?
- How do I replace my walk in or reach in hinges and latches?
- I want to buy a new reach in refrigerator!
Did this troubleshooting guide help you? Is there something that we missed here that will help others? Leave a comment below and share your experiences fixing commercial refrigerators!

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This is a great group of articles. As any restaurant owner knows, keeping your refrigeration is crucial. Not only can poorly performing refrigeration ruin product but it can lead to health problems if your establishment inadvertently uses spoiled food.
I have a barker cooler case, sometimes the lights will not come on….
any idea’s
thanks
Hi Jeff,
Sounds like you have a loose connection – either the bulbs themselves are loose or the wires to the socket are loose or are grounding out.
my federal refrigerated bakery showcase is too humid does anyone have a solution?
Having a problem with the temperture in a GE profile artica. The vegetable crisper is freezing the vegetables in the refrigerator, even when the settings in the refer and freezer are both set at “1″. Any ideas to correct, or is this just a product flaw?
Hi Steve,
Thanks for submitting your question. Unfortunately, our area of expertise on this blog is for commercial refrigeration units. I wouldn’t want to steer you wrong with a residential unit. I would recommend looking up troubleshooting tips on GE’s site.
comp would not run,cond fan runs only . temp rise in side the box.
hI THERE—–I HAVE A TORREY BRAND FREEZER THAT IS PRETTY NEW, BOUGHT FROM GEORGIA ABOUT 7 MONTHS AGO
LATELY ITS TEMPERATURE IS BEEN FLEXUATING TO MUCH.
WHATS YOUR THOUGHTS?
THANKS
Hi Patty,
Check the door gaskets first – if they are worn or cracked then you may be getting temperature fluctuations due to leakage. If the gaskets are good then I would replace the thermostat. See this Back Burner article for more information on replacing thermostats: http://blog.etundra.com/commercial-refrigeration-thermostats/
Hello, I have a commercial refrigerator cant be any older then 5 years and in good shape. The problem I am having is I set the digital temperature to 40degrees as its always been set and the temp. just keeps dropping to freezing levels. it dropped to 19 degrees. it happened once about 6months ago then once about 2 months ago. i unplugged it shook a couple wires around and everything was fine. but now it does it all the time, acting like a freezer now. any suggestions. i am formiliar with all the basic parts as i was in the HVAC field for a I dont have the unit info with me if needed let me know.
Hello..please help me..what must i do,because my comercial refrigerator is cold but not Frost..please…?